Shipping Policy

Processing Time

Orders are processed within 1–3 business days of being placed.

Shipping Times

Standard shipping: 7–15 business days. Delivery times may vary based on your location and customs processing.

Tracking

All orders include tracking. You'll receive a tracking number by email once your order ships. It may take 2–3 days after shipment for tracking to become active.

Customs & Duties

International orders may be subject to customs fees or import duties. These are the responsibility of the buyer and are not included in the product price or shipping fee.

Lost or Delayed Orders

If your order hasn't arrived within 20 business days, contact us at support@specus.store and we'll investigate immediately.